Start here

Filters, columns & empty lists

Find the right view without mistaking filtered results for missing data.

Where to go

Leads / Contacts / Companies list

Step by step

Check the active view, search text and owner/status filters.
Clear filters to compare with the permitted unfiltered list.
Use available column controls or the detailed table when you need more fields.
Open the record to confirm full detail; use global search when locating a specific saved number.

Demo example

Demo: clear a Completed filter before looking for an open task.

Why did a record disappear from a list?

Check active filters, pagination, status and access/ownership scope, then search its saved number.

Reviewed 10 October 2026 · CRM 0.53.1