Seats, subscription & file storage
Understand allowances without confusing seats with storage.
Where to go
Admin → Users / Billing / plan settings
Step by step
Check the company’s actual assigned plan status and purchased seat allowance.
Review active users and pending invitations before adding another person.
Check document storage usage separately before a large upload.
For a genuine plan restriction or allowance change, ask the company admin/support to use the approved billing process.
Demo: free seats can remain available while file storage is full, or vice versa.
FAQ
Are available seats and available storage the same?
No. Seats control staff capacity; storage controls file allowance. Check them separately.
Read related guide →Reviewed 10 October 2026 · CRM 0.53.1